We’ll help you get started! Just have your order number and shipping zip code in hand. You’ll find your order number in your Rule Of Threads Order Confirmation email or Packing Slip. Got it? Dope! Then let's get started!
Something didn't work out? No problem! We offer FREE Instant Exchanges and Returns for all eligible items on U.S Orders. We have zero restocking or hidden fees!
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return/exchange. You also have an additional 30 days to ship us your return/exchange.
To be eligible for an exchange or return:
1. Your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging.
* For the safety of our customers, any items with excessive dog/cat hair, deodorant marks, or signs of wear will not be eligible for a refund.
2. You’ll need the receipt or proof of purchase.
Instant Exchanges: You can now exchange items instantly without needing to wait to send back your items. When you authorize your exchange, you have 14 days to mail back your items. If your returned item is not in the mail after 14 days, you will be charged for the item you failed to return.
To start an exchange or return, please go to our Returns Portal here.
If your return is approved, you’ll receive a pre-paid USPS shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
Sales / Exceptions / Non-Returnable Items
Certain types of items cannot be returned like custom products (such as special orders or personalized items). Please get in touch if you have questions or concerns about your specific item.
We cannot accept returns on products designated as "Final Sale" or gift cards.
*Note: All "Get a Free Product" or "Buy One, Get One" purchases are eligible for exchange only. Stock may vary.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.
Please email us with any questions you might have - we are here to help!
FABRIC
Our premium fabrics are unlike anything you've felt before. They are the perfect combination of comfort, softness, and stretch threaded from our micro-ribbed fabric. Just wait till you feel it yourself.
DESIGN
Less is more. Our threads come in a range of fits, hem styles, neck shapes, etc., to compliment a variety of different body types and styles. One shirt, endless outfit options.
SIMPLICITY
Our threads are created simple enough to be dressed up, down, worn for a date, hitting up the bars, or on your back during your travels. We make getting dressed easy.
All U.S. orders of $75 or more qualify for free USPS Priority Shipping.
All Major Credit Cards | PayPal | ApplePay | GooglePay | ShopPay | AfterPay | FacebookPay
You can exchange + return any item purchased within 30 days of purchase.
ON THE @RULEOFTHREADS GRAM
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