GOOD QUESTIONS.
STRAIGHT ANSWERS.

U.S. orders under $100 pay shipping calculated at checkout. U.S. orders of $100 or more ship free. International shipping is calculated at checkout.

Check the tracking link in your shipping confirmation email, or open Orders & Account to view your order. If you need help, email us with your order number.

Contact us as soon as possible with your order number and the change you need. We’ll check whether it can still be updated before shipment.

International shipping options and charges are shown at checkout for supported destinations. Check availability for your country before placing your order.

Start in the returns portal with your order details. For eligible items, request a return or exchange within 30 days of delivery. Follow the portal’s authorization and shipping instructions.

Yes. Eligible U.S. orders can be returned for a refund or exchange without Redo. You pay for your return postage. If you purchased Redo coverage, eligible return labels are covered under its terms.

There are no restocking fees, with or without Redo. Return eligibility and any applicable return-postage costs still apply.

After we receive and inspect an approved return, we usually issue the refund to your original payment method within 24 hours. Your bank or card provider may take additional time to post it.

Items must be unworn or unused, with tags and original packaging. Final Sale items and gift cards cannot be returned. Check the full policy for offer-specific exceptions.

Contact us with your order number and details of the issue. If you received the wrong item, we provide a prepaid return label at no cost.

Start with the silhouette: Athletic is closer through the chest and arms, Standard is balanced, and Boxed is wider with longer sleeves and a slightly shorter length. Then compare the measurements for your chosen style.

No. Use the chart for the exact style and fit you’re buying. Our fit guide includes Odyssey garment measurements in inches and centimeters, plus links to other style charts.

Check the care guidance for your specific product. The sampled cotton-blend and performance-knit shirts recommend a cold wash and low tumble dry.

You can check out as a guest. Use your account when you want to view orders or access account-linked rewards and membership services.

No. Rewards is the free loyalty and referral program. VIP is a separate paid membership. Choose Rewards for points and referrals, or Manage VIP for an existing membership.

Use Manage VIP to sign in to your existing membership service. If you are considering joining, review the current membership details first.